This Privacy Policy explains how CaulkMFG (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit https://caulkmfg.com/, submit an inquiry, contact us, or use our website services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

When you submit a contact form, request a quotation, or contact us by email, we may collect:

• Name
• Company name
• Email address
• Phone number
• Country or region
• Product requirements
• Message content
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of visit
• Cookie and tracking information

2. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Provide quotations and product information
• Communicate about orders, samples, customization, or cooperation
• Improve our website, products, and services
• Analyze website traffic and user behavior
• Prevent spam, fraud, and security risks
• Comply with legal or regulatory requirements

We do not sell your personal information.

3. Legal Basis for Processing Personal Data

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data based on one or more of the following legal bases:

• Your consent
• Our legitimate business interests
• The need to respond to your inquiry or provide requested information
• Compliance with legal obligations

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and measure marketing performance.

Some cookies are necessary for the website to work properly. Other cookies, such as analytics or advertising cookies, may only be used with your consent where required by law.

For more details, please read our Cookie Policy.

5. Sharing Your Information

We may share your information with trusted third-party service providers who help us operate our website and business, such as:

• Website hosting providers
• Email service providers
• Analytics providers
• Advertising platforms
• Form processing or CRM tools
• Security and anti-spam services
• Logistics or business service providers when necessary

These service providers are only allowed to use your information for the purposes required to provide their services to us.

We may also disclose information if required by law, legal process, or government request.

6. International Data Transfers

Because we work with customers and service providers in different countries, your information may be transferred to and processed in countries outside your country of residence.

When required by applicable law, we take reasonable steps to protect your personal data during international transfers.

7. Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, and complying with legal obligations.

Inquiry records may be retained for business follow-up and customer service purposes unless you request deletion where applicable.

8. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Restrict or object to certain processing
• Withdraw consent
• Request a copy of your personal data
• Lodge a complaint with a data protection authority

To exercise your rights, please contact us using the contact details below.

9. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

We recommend that you review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

CaulkMFG
Website: https://caulkmfg.com/ Email: info@caulkmfg.com Address: Tiandu Building, Huqiu District, Suzhou, Jiangsu, China