Shipping & Delivery
This Shipping & Delivery page explains general shipping information for products supplied by CaulkMFG.
As a B2B supplier, shipping methods, lead times, packaging, and delivery terms may vary depending on order quantity, destination, product type, and customer requirements.
1. Shipping Methods
We may support different shipping methods depending on the order and destination, including:
- Sea freight
- Air freight
- Express courier
- Truck or local logistics where applicable
- Customer-appointed freight forwarder
The final shipping method will be confirmed before order placement.
2. Delivery Terms
Common international trade terms may include:
- EXW
- FOB
- CIF
- DAP
- DDP, where available and confirmed
The applicable delivery term must be confirmed in the quotation, proforma invoice, or written agreement.
3. Lead Time
Production and delivery lead times depend on:
- Product model
- Order quantity
- Packaging requirements
- Customization or OEM requirements
- Raw material availability
- Destination country or region
- Shipping method
Estimated lead time will be provided during the quotation or order confirmation process.
4. Packaging
We provide suitable packaging based on product type, transportation method, and customer requirements.
Custom packaging, private label packaging, or OEM packaging may be available upon request and may require additional confirmation.
5. Shipping Cost
Shipping costs are calculated based on factors such as:
- Order volume and weight
- Destination
- Shipping method
- Delivery terms
- Packaging size
- Freight market conditions
Shipping costs will be confirmed before final order approval.
6. Customs, Duties, and Taxes
Import duties, taxes, customs clearance fees, and other destination charges may apply depending on the destination country or region.
Unless otherwise agreed in writing, the buyer is responsible for import duties, taxes, and customs clearance costs.
7. Delivery Delays
Delivery times may be affected by factors outside our control, including:
- Customs inspection
- Port congestion
- Weather conditions
- Carrier delays
- Public holidays
- Force majeure events
- Incorrect or incomplete shipping information
We will communicate with customers if we become aware of significant delays.
8. Inspection Upon Delivery
Customers are advised to inspect goods and packaging upon delivery.
If there is visible damage, shortage, or other delivery-related issue, please contact us as soon as possible with supporting photos, documents, and shipment information.
9. Contact Us
For shipping questions or delivery arrangements, please contact us:
CaulkMFG Website: https://caulkmfg.com/ Email: info@caulkmfg.com Address: Tiandu Building, Huqiu District, Suzhou, Jiangsu, China